Over the Xmas period, there will be several back-end operating upgrades to the LGWD servers to increase operability, security and stability so that LGWD can provide you with the best possible service.


During this time, you may notice one or more of the following:

  • your websites unreachable or "timing out"
  • you're unable to access your webmail or connect to your mailboxes from your preferred client

Do not worry, you don't need to submit a ticket as this will be part of the upgrade process. Although the "down-time" will be limited to off-peak times, there are sometimes unforeseen complications that require a longer down-time.

You won't lose any information or any emails as these will be attempted multiple times over a period of time to deliver your mail (that's how Mail Servers act naturally).


Once all upgrade work is complete, a further status update will be posted and should you be experiencing any problems after that you may submit a ticket.

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